You can track the status of your order here. If your order was placed on a weekday before 2pm CST, it was shipped the same day. If it was placed after 2pm CST or on a weekend, it was shipped the following business day.
This most likely means that UPS or USPS lost the package. Please fill out the form to the right and select "Regarding: Where is my Order?". We will contact UPS for you ASAP and help get a replacement pacakge sent.
No, in 2013, we decided to focus soley on making our web shopping experience the best in the business! We feel strongly that eCommerce can be the most convenient way for our customers to enjoy the Red Zone experience. In order to do this, we made the decision to close our retail store fronts.